November 26, 2025 FKAL
Online
Asia/Kuala_Lumpur timezone
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The Moderating Role of Financial Inclusion in Shaping FinTech Adoption Among Young Adults in Malaysia: A Conceptual Framework Using the TAM Model

Not scheduled
20m
Online

Online

Speaker

SHIFA YASMEEN BINTI JAHABAR HUSSEIN

Description

ABSTRACT
This conceptual paper explores how financial inclusion influences the adoption of financial technologies (FinTech) among young adults in Malaysia. Using the Technology Acceptance Model (TAM) as a foundation, the study introduces financial inclusion as a moderating variable to better understand the relationship between perceived ease of use, perceived usefulness, and behavioral intention to adopt FinTech. As Malaysia progresses in its digital economy agenda, examining this intersection is critical for developing inclusive financial policies and services that resonate with youth. The proposed framework contributes to the growing literature on FinTech adoption and offers a strategic lens for policymakers and developers to enhance adoption outcomes.
KEYWORDS: Financial Inclusion, FinTech, Technology Acceptance Model, Malaysia, Youth Behavior

Primary authors

Dr Imran Mehboob Shaikh (University Malaysia Sabah) MOHD ASHARI BAKRI (Universiti Malaysia Sabah) SHIFA YASMEEN BINTI JAHABAR HUSSEIN

Presentation materials

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